Privacy Policy
Last updated: May 14, 2025
This Privacy Policy explains how the Site (the "Site", "We" or "We") collects, uses and discloses your personal information when you visit the NKNIT Online Shop (the "Site"), use our Services, make purchases on the Site, or when you contact us regarding the Site (collectively, the "Service"). For the purposes of this Privacy Policy, "You" and "Your" means anyone who represents a user of the Services, whether you, a website visitor, or any other person who has collected information by us in accordance with this Privacy Policy.
Please read this privacy policy carefully in every detail.
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes to our privacy practices or for other operational, legal, or regulatory reasons. We will post a revised privacy policy on the Site, update the "Last Updated" date and take other measures as required by applicable law.
How we collect and use personal information
To provide our services, we have collected your personal information from a variety of sources over the past 12 months, as set out below. The information we collect and use will vary depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve our services, comply with applicable legal obligations, enforce applicable terms of use, and to protect or defend our Services, our rights, and to your users or other rights.
Personal information we collect
The type of personal information we collect about you depends on how you use our site and use our services. When we use the term "personal information" we refer to information that can identify, relate, describe, or associate you. The following sections explain the categories and specific types of personal information we collect.
Information collected directly from you
Information you send directly to us through our Services may include:
- Contact Informationincludes your name, address, phone number, email, etc.
- Ordering informationincludes your name, billing address, shipping address, payment confirmation, email address, phone number, and more.
- Account infoincludes usernames, passwords, security questions, and other information used for account security purposes.
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Shopping informationincludes items you viewed, items you have added to your cart, loyalty points, reviews, referrals, gift cards, purchases and more saved items in your account.
- Saved loyalty points/product reviews/introduction/gift cards
- Customer Support Informationincludes information you choose to include in your communications with us, for example when you send messages through the Services.
Some features of the Service may require you to provide specific information about yourself directly to us. You may also choose not to provide this information, but in that case you may not be able to use or access these features.
Information we collect regarding your usage
We will provide specific information regarding your interaction with the Services (hereinafter referred to as "Usage data) may also be collected automatically. Therefore, cookies, pixels and similar technologies (hereinafter referred to as "Cookies”) may be used. Data on usage may include information about how you access and use our Sites and your account, such as device information, browser information, network connection information, IP addresses, and other information about your interaction with the Services.
Information obtained from third parties
Finally, we may obtain information about you from external services, such as sellers and service providers who collect information on our behalf.
- Companies that support our sites and services, such as Shopify.
- Our payment processing services collect payment information (such as bank account, credit or debit card information, billing address) to fulfill your contract with us, and to fulfill your order and to provide the products or services you have requested.
- If you visit our Sites, open or click on emails sent by us, or use our services or advertisements, we or our external services affiliated with us may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, libraries of external services, and cookies.
All information obtained by us from third parties will be handled in accordance with this Privacy Policy. below"External Services Websites and LinksSee also the " section.
Purpose of using personal information
- Products and services provided.We use your personal information to provide our services to fulfill your agreements, including payment processing, fulfilling orders, sending notifications related to your account and purchases and returns and exchanges or other transactions, creating, maintaining and other management of accounts, arranging delivery, returning and exchanges, and the smooth processing of your account-related matters and features. You can also improve your shopping experience by allowing Shopify to match your account with other Shopify services of your choice. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy. .
- Marketing and advertising.We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text or postal mail, or displaying advertisements for products and services. This may include the use of your personal information to better customize services and advertisements on this and other websites. . If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6 (1) (f) GDPR.
- Security and fraud prevention.We use your personal information to detect, investigate, or take action that may be fraudulent, illegal or malicious. If you choose to register an account using the Services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with others. If you believe your account has been compromised, please contact us immediately. . If you are an EEA resident, the legal basis for these data processing activities is our legitimate right to keep our website safe for you and other customers in accordance with Article 6. 6 (1) (f) GDPR.
- Improved communication and service with customers.We use your personal information to provide customer support and to improve our services. This is because we gain legitimate interests in dealing with our customers, providing effective services, and maintaining business relationships with our customers. Follow the art. 6 (1) (f) GDPR.
Cookie
Like many websites, our website also uses cookies. For specific information about the cookies we use to run your store on Shopify, please seehttps://www.shopify.com/legal/cookiesPlease see. We use cookies to enhance and improve our site and services (including remembering your behavior and preferences), to perform analytics and to better understand your interactions with the Services (in our legitimate interest in managing, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our Sites to better customize our Sites, products and advertisements.
Most browsers automatically accept cookies by default, but you can also set your browser to delete or reject cookies using browser controls. Please note that deleting or blocking cookies can adversely affect your user experience and may cause certain services, including certain and general features, to become unavailable or unavailable. Additionally, blocking cookies may not completely prevent information sharing with external services such as advertising partners.
Our website also recognizes global privacy control (GPC) signals. This allows you to opt out of certain use or disclosure of your information. If you provide us with your request through GPC, we will treat that signal as a valid request to opt-out of share/target ads on your associated browser or device, and if you are able to associate the device sending the signal with your Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, click here.https://globalprivacycontrol.org/Please see. Apart from global privacy controls, other "denial of tracking" signals that may be sent from your web browser or device will not be recognized.
How to disclose personal information
In certain circumstances, we may disclose your personal information to external services for purposes of fulfillment, legitimate purposes, and for other reasons in accordance with this Privacy Policy. These situations include:
- A seller or other external service that performs services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, delivery, etc.).
- To serve and serve our business and marketing partners and our customers. Our business and marketing partners will use your information in accordance with their respective privacy notices.
- If you agree to instruct us, request or otherwise disclose certain information to the external service (for example, if you send the product with your consent, or if you use your social media widget or login integration).
- We will work with our affiliates or other companies within our group for our legitimate interests.
- To comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests) in connection with business transactions such as mergers or bankruptcies, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The above mentioned disclosed in the past 12 months"How to collect and use personal information"and"How to Disclose Personal Information"For the purposes described in the following categories of personal information and sensitive personal information about you will be disclosed:
| Categories | Recipient Categories |
|---|---|
|
|
We will not use or disclose any confidential personal information without your consent or to infer characteristics about you.
With your consent, we share personal information as follows for the purposes of advertising and marketing activities:
Over the past 12 months, we have "sell" and "shared" personal information (as defined by applicable law) for the purposes of advertising and marketing activities as follows:
| Personal information classification | Recipient Categories |
|---|---|
| Identifiers such as name, email address, phone number | Business and Marketing Partners |
| Commercial information such as records of purchased goods and services | Business and Marketing Partners |
| Usage data | Business and Marketing Partners |
External Services Websites and Links
This site may provide links to websites and other online platforms operated by external services. If you would like to follow a link to a site that is not affiliated with or controlled by us, please check the site's privacy and security policy and other terms of use. We make no warranty or take any responsibility for the privacy or security of these sites, including the accuracy, completeness or reliability of the information posted on these sites. Information you provide in public or semi-public settings (including information you share on the social networking platforms of external services) may be made available to you by other users of the Services and/or users of external services platforms without limitation on use by us or by external services. Our posting of such links does not in itself mean that we endorse the content on such platforms or its owners or operators, except as disclosed on the Services.
Children's data
This service is not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided personal information to us, you can contact us at the contact information below to request that you delete your personal information.
As of the effective date of this Privacy Policy, we do not actually recognize that we are "sharing" or "selling" any personal information of individuals under the age of 16 (these terms are defined by applicable law).
Information security and retention
Please note that no security measures are perfect or intrusive and cannot guarantee "perfect security." Additionally, the information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels when sending confidential or confidential information to us.
The duration of your personal information will depend on a variety of factors, including maintaining your account, providing services, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.
Your rights
Depending on your area of residence, we may have some or all of the rights listed below regarding personal information. However, these rights are not absolute and may apply only to certain circumstances and in some cases we may reject your request to the extent permitted by law.
- Access/right to know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to delete: You may have the right to request that we delete any personal information we hold about you.
- Right to correct: You may have the right to request that you correct any inaccurate personal information we hold about you.
- Portability rights: Under certain circumstances and under certain exceptions, you may have the right to receive a copy of your personal information we hold, and to request that we transfer that information to an external service.
- Right to opt out of sales, sharing and targeted ads: You may have the right to instruct us not to "sell" or "share" your personal information, or to opt out of processing your personal information for purposes that are deemed to be "targeted advertising" as defined by applicable privacy laws. Please note that if you access our Site with the Global Privacy Control Opt-Out setting signal enabled, it will automatically be processed as a request to "sell" or "share" any information you use to access our Site, depending on your location.
- Processing Limitations: You may have the right to request that we suspend or restrict the processing of your personal information.
- Withdrawal of consent: If we require consent to process your personal information, you may have the right to withdraw this consent.
- bring the action:If we refuse to process your request, you may have the right to object to our decision. You can do so by replying directly to our rejection.
- Managing Communication Settings: We may send promotional emails to you. You may at any time stop receiving these emails using the unsubscribe option that appears in emails from us. If you opt out, non-promotional emails may be sent, such as those relating to your account or order.
These rights may be exercised if stated on this site or by contacting us using the contact details below.
We do not discriminate against you on the grounds that you exercise these rights. We may need to collect information such as email address and account information to verify your identity before providing a substantive response to a request. In accordance with applicable law, you may designate an agent authorized to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we ask the agent to submit documents proof that you have authorized you to act on your behalf. You may also need to confirm your identity directly with us. We will respond to your requests in a timely manner in accordance with the provisions of applicable laws.
Complaint
If you have any complaints regarding our handling of your personal information, please contact us at the contact information below. If you are not satisfied with our response to a complaint, depending on your region, you may have the right to object to our decision by contacting us at the contact details below or by filing a complaint with your local data protection authority. . In the case of the EEA, the list of responsible data protection supervisory authorities isHereYou can check it.
Overseas users
Please note that we may transfer, store and process your personal information outside of your country of residence. Your personal information will also be processed by staff in these countries, service providers and partners for external services.
If we transfer your personal information outside of Europe, we will comply with a recognized transfer mechanism, such as the European Commission's Standard Contractual Clauses, or equivalent agreements issued by the relevant UK competent authorities, unless it is a data transfer to a country that is deemed to provide an appropriate level of protection.
contact address
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise your rights, please contact us using the enquiry form.
For the purposes of applicable data protection laws, we will be the data controller of your personal information unless expressly stated.