Description based on the Specified Commercial Transactions Act
About sales prices
The selling price is the amount shown (indicated price/tax included).
In addition, separate shipping charges will be incurred.
Time and method for payment of payment
·payment method
You can use credit card payment, Paypal, and PayPay.
・Payment for pre-ordered items will be confirmed at the time of ordering the product.
About shipping
700 yen in Japan
Shipping costs vary by country for overseas countries.
Please check the shipping fee when checking out.
Special terms regarding returns
Returns are not accepted unless the product is defective.
Even in the event of a defect, returns will only be accepted if the product is unused and all accessories, such as tags, are included.
In the unlikely event of a product defect or the delivery of an incorrect item, please contact us via the inquiry form within one week of the product's arrival.
We will cover the shipping costs when returning the item.
Delivery time for services or products
Regarding pre-orders
Delivery dates listed on the product page will be shipped in sequence.
*There may be some changes or changes.
For regular orders
1) We will ship within 7 business days after your order is confirmed.
2) There is a limited number of items sold, so even if the item is in your cart,
If payment is not completed, your order will not be confirmed.
If the item is sold out during payment, you will not be able to purchase it.
others
As this is made to order, products that have been reserved during the order period are
We cannot accept cancellations due to customer convenience for any reason.
The color of the images posted on the site will vary depending on the environment in which you view them (monitor, browser, lighting fixtures, etc.), so we cannot accept returns due to customer convenience (different image, etc.).
To customers in the EU, EEA, and UK
(Right of Withdrawal / Consumer Contracts Regulations)
The following terms apply to shipments to EU/EEA member countries and the United Kingdom (UK).
1) Cancellation (Right of Withdrawal) Period
You may cancel your order for any reason within 14 days of receiving the product (the date of delivery completion as shown by the shipment tracking service).
If you wish to exercise your right of withdrawal, please be sure to contact us via the "My Page" section of this site or the "Withdrawal form" located in the site footer before returning the product.
2) Refunds and Shipping Costs
Upon receiving notification of cancellation within the 14-day period and verifying the condition of the returned product, we will, in principle, refund the full amount, including the product price and the original shipping costs.
Please note that any costs incurred when returning the product—such as international shipping fees, customs duties, import consumption taxes, and other related charges—are to be borne by the customer.
We accept returns and exchanges only if the product is unused and all accessories, such as tags, are included.
Name of the business and contact information
Company Name
Segrate Co., Ltd.
Representative
Operations Manager Fukuda Koji
location
401 Honmachi Building, 1-4-5 Azuchicho, Chuo-ku, Osaka, Osaka 5410052
telephone number
0662629900
email address
nknit.nknit@gmail.com
Opening hours: Weekdays: 11am-6pm
Closed Saturdays, Sundays, public holidays, end of the year, New Year's holidays, Golden Week
